Shipping and returns
Shipping
- We aim to get every order out the door within 24 hours.
- Every parcel is insured and tracked.
- Free delivery anywhere in Victoria.
- We ship anywhere in the world, as far as we’re aware, with Australia Post.
| Each piece | Victoria | Rest of Australia | Overseas |
|---|---|---|---|
| Small (up to 120 cm) | Free | $15 | $40 |
| Medium (121 to 199 cm) | Free | $20 | $60 |
| Large (200 cm and up) | Free | $30 | $85 |
- Express: add $15 to any order.
- Size is the longest side. Antiques and art go by the same sizes.
- Very large rugs going overseas can cost more; Aaron confirms before he ships.
- Outside Australia, any import tax or duty is paid by the buyer.
Returns
- 30 days to change your mind, for a full refund.
- You cover the return postage.
- Please text Aaron before you send anything back, so he knows it’s coming.
- Every piece is photographed as it is, so colours may look slightly different on different screens. Ask for more photos before you buy if you’re unsure.
Questions
Text Aaron on 0480 551 167 or email silvertonguewarrugs@outlook.com.
